OnForce.com is a new concept called a “Service Network” IT service network available for service buyers.
OnForce is made up of Service Pro’s and Service Buyers.
A Service Pro is a technician, the feet on the streets who can respond to a potential work order, sign up, and go onsite for recovery, then get paid. A simple concept and extremely simple, effective, efficient by the OnForce platform. A buyer is the one who requests service using the OnForce.com platform. Both registers, clasifyies them self, and gets plugged in ready for a B2B relationship.
I have been in the service delivery business since 1992 and have seen may solutions, many price structures, and if you have the management skills (PMP, ITIL, or just have a natural ability) then this is a great option for you to get cheap labor without having to hire someone. Of coarse it will be great right now in a down economy, but when labor gets tight again which it will, it may not be as luring. Still, a cool approach to getting service and leveraging a network of skill sets with out having a large staff, and paying by the drink where you can drink a lot and not go broke.
I figured I had to test out this who ideal so I signed up for my own Service Pro account. The on boarding process was smooth and simple to complete although I did have an issue getting them to accept my MCSE but for a good reason, they actually verify it, and it is not that I don’t have one, it is that I did not supply my
Dear Jay Walker,
Your certification(s) are important to our buyers, so please take a
minute to finish the verification process. Your certifications can be
found in your Service Profile. We didn’t receive your certification
verification information for:
Certification type: MCSE on Windows NT 4.0
with certificate id: xxxxxxx
created on: Fri Aug 21 2009 10:23am EDT
Submit the required information to email@example.com or by fax
according to the instructions. If we don’t get your information by
September 12, 2009, these certifications will be deleted. You may
re-submit them anytime. If you previously submitted verification
information, we apologize for the inconvenience of repeating the
If you have any questions, please contact us.
What I had to do to setup my Service Pro account
- Set up your profile
- Enter in your skill sets
- your rates
- Your availability
- your certifications
- then you have to take the training which walks you through what OnForce.com is (their business model)
- The process of OnForce.com
- How you are rated
- Roles and Responsibilities between buyers, service professionals, and OnForce.com